Return and Refund Policy

We will refund the full amount or provide a replacement if you return the product within 7 days after the product has been delivered.

You can Generate return request for the following reasons,

  • Missing or Damaged items in an order which you received
  • The received product is different from the website description
  • In order to get a full refund, you have to return the product in its original condition with a product tag and safe packaging without any damage.
  • All return approvals will take 2-4 business days to process.
  • To complete your return, we require a receipt or proof of purchase.
  • You have to include the promotional gift, warranty cards, and any other item which came with your order.
  • Your return is eligible if you return the product within seven days after the delivery.
  • Products which mentioned “Not eligible for Return” on the product page are not eligible for return or exchange or replacement.
  • Original shipping cost will be deducted from the Return amount.
  • If the order mode is prepaid, you will get a refund within 7-10 working days to your bank account or to the source payment mode.
  • All refunds for the return will be processed after the return confirmation from the courier.
  • Coupon code value & products discount value are non-refundable for returns.
  • If you have any more queries, please contact our customer care team at

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [] and send your item to: [ SPIISRY, ICAR- Indian Institute of Spices Research Marikunnu (P. O.) Kozhikode- 673 012, Kerala]


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our Vision

To become a world class Destination for Spices, Spice Blends & Agro products…

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